Refund Policy
Unlock the past and explore your ride story with our history report services
Introduction
At The Vessel Insights, we prioritize your satisfaction with our services and products, which is why we offer a customer-friendly refund policy. Please review the following guidelines to determine refund eligibility:
Refund Eligibility
If you have purchased one of our specialized packages, such as:
- Boat Package (report delivered within 24hours)
- yacht Package (report delivered within 24hours)
- Jet-ski Package (report delivered within 24hours)
and experience any issues or require adjustments to the Digital Product, follow these steps:
- Request Within 48 Hours
To qualify for a refund, you must contact our customer support team within 48h of your purchase. Reach us via our Live Chat feature or email, and we’ll assist you promptly.
Your satisfaction is our priority, and we’re here to ensure you have a seamless experience.
Refund Conditions
Refund Policy
At The Vessel Insights, we strive to ensure a seamless and satisfying experience for our customers. Refunds are available under the following conditions:
Inaccurate Information
If the report contains incorrect or misleading information, we will promptly address the issue and process your refund.Multiple Charges
In the event of duplicate charges for a single report, we will immediately rectify the situation and reimburse the additional fees.
Our Commitment to You
Your satisfaction is our utmost priority. If any mistakes occur, we are committed to resolving them quickly and effectively. Whether it’s replacing the report or issuing a refund, we’re here to make things right for you!
Non-Refundable Complaints
Refund Policy Update
Please note that any complaints or issues beyond the specified refund conditions are not eligible for a refund. We encourage customers to review our refund guidelines thoroughly to ensure clarity on the situations where refunds apply.
At The Vessel Insights, we remain committed to delivering exceptional service and addressing concerns promptly within the scope of our policy.
Contact Us
If you have any questions or require clarification regarding our refund policy, please feel free to contact us via email at info@thevesselinsights.com Our customer support team is here to assist you and ensure your complete satisfaction.